How to Improve Phone Sales Skills?

Phone sales are intimidating. Calling someone unknown and trying to pitch a sale is difficult. You dial the number, wait for someone to answer, and in those few seconds your mind races. What if they reject you? What if you forget your words? What if you sound awkward? If you are reading this, we know […]
What is the Difference Between Telesales and Telemarketing?

Do you know that telesales and telemarketing are NOT the same? While the terms are often confused, telemarketing and telesales are different stages of the same process. Telemarketing is the “opener.” It focuses on creating interest, researching the market, and identifying potential leads. Its goal is to build awareness and prepare the ground for a […]